Placing an order

By placing an order with us, you are accepting the terms and conditions set out below.


Whilst we endeavour to keep all items in stock and available for immediate despatch, this may not always be possible. In the event that an item is temporarily out of stock we will contact you within 24 hours and advise you of an anticipated delivery time. If you have ordered more than one item you will be given the option of waiting and receiving your items all together, or you can choose to have them delivered in two consignments. If an item has been discontinued or we are unable to secure further stock of any item, we will cancel that order. Please note, as with all Online Shopping, your completion of the checkout process does not explicitly guarantee we are able to supply the goods ordered and we reserve the right to cancel orders at any point up to the delivery.


Goods will be delivered to the address provided at the time of ordering.  Please ensure this address is correct.

Delivery is approximately 3-4 working days after placing the order. We cannot guarantee to deliver by a particular date although we will endeavour to do so.

If your order is needed for a specific event we advise you to up grade your delivery to a guaranteed tracked service which is available at check out.  We cannot be held responsible for standard delivery items that are delayed by Royal Mail after we have dispatched them.

We process orders form Monday to Friday. Please allow longer at busy times of the year i.e. Christmas.

If your order has not been dispatched, then you can cancel it.

Standard UK orders are shipped via Royal Mail.

Most of the gifts will involve an additional cost from the giver.

Prices are subject to change at any time and without notice.


We really hope you will be happy with the gift you have purchased but if you wish to return it, please contact us within 7 days of receiving your order to arrange a refund or exchange.

All boxes must be returned in the original packaging. Please be aware that you are responsible for the return postage costs and we cannot be held responsible for any loss or damage to the returned items, and therefore recommend getting proof of postage and use a signed for method.

Delivery will only be refunded if the box is faulty.

Every gift box is carefully inspected before it is shipped.

Gift cards and voucher codes

Gift cards and voucher codes may only be used once. Voucher codes are non-transferable. Resale and distribution of voucher codes is prohibited, including unauthorised publication of voucher codes on any internet forum, website or social media. A voucher code entitles you to a saving on a new order. There is no cash alternative. We reserve the right to withdraw voucher codes at any time and without prior notice.


All copyright, design right and intellectual property rights existing on our designs and products, images, text and design of our website, marketing material are and will remain the property of A Gift of Time Company Ltd.

Materials from  may not be copied, downloaded, reproduced, republished, uploaded, posted, transmitted or distributed in any way. Modification of the product or use of the product materials for any purpose other than your own personal, non-commercial, home use is prohibited by copyright.


You agree fully to indemnify A Gift of Time Company Ltd. and its directors and employees harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, arising out of any breach of our terms and conditions by you.

You agree to not hold us liable for any damages, losses, costs and expenses caused by any delay to delivery of your order, or any other event beyond our control.

Acceptance of our Terms and Conditions

Using the A Gift of Time Company Ltd website indicates that you have read and agreed to our terms and conditions. Placing an order through our website confirms that you have agreed to our Terms and Conditions.